Feedback from previous guests about their experience.
54%
enjoyed the hotel and would happily stay again
5.4/10
Guest rating
Rooms
6.2
Location
9.0
Service
7.4
Dining
6.8
Guest reviews
5.4/10
based on 6 reviews
8.3
8.3/10 based on 1862 reviews
Matthew
United Kingdom,
March
2025
6.8/10
I had a lovely stay at Hotel Mansion, with its perfect location just a short walk from Amsterdam Centraal Station. The staff were welcoming and helpful, making my experience enjoyable. However, I was woken up early one morning by noise from the kitchen, which was a bit disruptive. Overall, I would definitely return but would prefer a room away from the kitchen area.
Rooms
8.0
My room was comfortable and well-appointed, but I did experience some noise from the kitchen early in the morning.
Service
9.0
The staff were warm and accommodating, especially when I asked to store my bags after check-out.
Location
10.0
The hotel's location is fantastic, making it easy to explore the city and nearby attractions.
Dining
7.0
While the breakfast options were adequate, there could be more variety to enhance the dining experience.
Facilities
8.0
I appreciated the quick check-in process and the prompt housekeeping services during my stay.
Molly
United Kingdom,
November
2024
5.0/10
I enjoyed my stay at Hotel Mansion, thanks to its fantastic location near central station, making it easy to explore the city. The staff were welcoming and helpful, which added a nice touch to my experience. However, I did experience some noise from the rooms above, which disrupted my sleep at times.
Rooms
7.0
My room was spacious and cozy, featuring a comfortable bed that ensured I had a good night's rest. However, I encountered some issues with the shower, as it tended to get the whole floor wet, but that was manageable with towels. Also, I found the lack of sufficient coffee and tea products a bit disappointing.
Service
9.0
The staff were always friendly and helpful during my stay. Check-in and check-out were quick and simple, which made my arrival and departure stress-free. On a positive note, I appreciated the thoughtful welcome gifts in my room for my boyfriend's birthday.
Location
10.0
The hotel’s location is truly ideal, just a short walk from central station and close to various attractions. I loved being within walking distance of everything I wanted to see in Amsterdam.
Dining
7.0
I found the breakfast to be quite adequate, serving the essentials I needed to start my day right. However, I think the selection could be improved to offer a wider variety of options.
Facilities
6.0
The hotel had all the necessary amenities like a mini fridge, coffee machine, and good shower facilities with impressive water pressure. However, I did feel the attic staircase was a bit challenging, especially with luggage.
Sebastian
United Kingdom,
November
2024
5.2/10
I had a mixed experience at Hotel Mansion. On one hand, the location was fantastic, making it super easy for me to explore Amsterdam’s attractions. But on the flip side, my room was a bit of a letdown — it looked nothing like the photos and had some quirks that made my stay less comfortable than I hoped for. Overall, it was clean and well-maintained, but the room really could use some updates.
Rooms
5.0
The room was cramped and didn't match the advertised photos. I felt pretty cramped with the beds packed in, and the bathroom design was a disaster, with water leaking everywhere after a shower. Plus, there were broken lights and a wardrobe with no door.
Service
6.0
The staff were generally friendly, which was nice, but I felt like the manager needed a lesson in customer service. I appreciated the quick check-in process and the cleanliness of the hotel though.
Location
8.0
The location was definitely a highlight! It’s right in the city center, so I was within walking distance of all the attractions. Very convenient for hitting up local spots and soaking in the vibes.
Dining
7.0
Breakfast was decent and reasonably priced for what I got, so I didn’t mind paying the extra for it. It had the basics covered, though nothing super fancy to write home about.
Facilities
5.0
The hotel had free WiFi and housekeeping was quick to respond to requests, which was helpful. But overall, the facilities felt a bit outdated and in need of a revamp.
Emma
United Kingdom,
October
2024
5.2/10
My stay at Hotel Mansion in Amsterdam had its ups and downs. The location was truly excellent, just a short walk from key attractions, making exploring the city quite convenient. However, I found my room to be quite cramped, leaving little space to move around comfortably. While I appreciated the friendly staff and the convenient amenities, certain issues, such as the small room and distinct odors, detracted from my overall experience.
Rooms
6.0
The twin room was modern but very compact, making navigation difficult. It was hard to move around due to limited space, and the tight fit between bed and desk was notably an issue.
Service
7.0
The staff members were friendly and helpful, offering a warm welcome upon arrival and addressing any immediate concerns.
Location
8.0
The hotel is perfectly situated near Central Station, making it easy to access major attractions in just a short walk. This saved me on transportation costs and enhanced my exploration experience.
Dining
6.0
The complimentary breakfast was quite decent, featuring a modest selection that provided a good start to my day without being extravagant.
Facilities
6.0
Amenities such as free WiFi and bike rentals were appreciated. However, some aspects like room cleanliness varied significantly, as one specific room raised concerns about odor.
Jessica
United Kingdom,
October
2024
5.2/10
I had mixed feelings about my stay at Hotel Mansion. The location is definitely a win, being super close to Central Station and walking distance from all the hot spots. However, the room could've used some serious TLC, with some issues like broken lights and a tiny bathroom. The staff were friendly and helpful, which helped balance things out.
Rooms
5.0
My room felt cramped, and the bathroom was really tiny with a broken shower screen that made it flood. The lights over the bed were broken, which was a bummer.
Service
6.0
The staff were genuinely nice, but I did get a cold vibe from the manager initially. However, the breakfast lady was super friendly and welcoming.
Location
9.0
You can't beat the location! So close to the train station and all the main sights, yet the street was surprisingly quiet.
Dining
7.0
I opted for breakfast, which was decent and reasonably priced. They even had a nice spread, though not a huge variety.
Facilities
5.0
Housekeeping did a great job each day, but I did have a negative experience when my luggage was misplaced during checkout, although they managed to sort it out quickly.
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